Do I need to be home for the plumber to visit? +
For most plumbing work, yes — you or another responsible adult should be present. The plumber will need access to the affected area and may need to discuss the repair options with you. If you cannot be there, you can authorise someone else to be present on your behalf, but make sure they can make decisions about the work.
What counts as a plumbing emergency? +
A plumbing emergency is any situation that could cause immediate damage to your property or pose a health risk. This includes burst pipes, major water leaks, complete loss of water supply, sewage backing up into your home, and gas-related boiler issues. Dripping taps, slow drains and minor leaks are usually not emergencies but should still be addressed promptly.
How do I turn off my water supply in an emergency? +
Your internal stopcock is typically located under the kitchen sink, in a downstairs cupboard, or near the front door where the mains pipe enters your property. Turn it clockwise to shut off the water. If you cannot find or turn it, use the external stop valve in the pavement outside your property — you may need a stopcock key to operate it.
Why do pipes burst more in winter in Bognor Regis? +
When temperatures in Bognor Regis drop below freezing, water inside your pipes expands as it turns to ice. This expansion creates enormous pressure — enough to split copper and plastic pipes. The burst often only becomes apparent when the ice thaws and water starts flowing through the crack. Insulating exposed pipes in lofts, garages and exterior walls is the best prevention.
Is a dripping tap an emergency? +
A dripping tap is not usually a plumbing emergency, but it should not be ignored. A tap dripping once per second wastes over 15,000 litres of water per year, adding roughly £30–£50 to your water bill. It can also cause limescale buildup and eventually damage the tap mechanism beyond simple repair. Book a plumber for a non-urgent appointment to replace the washer or cartridge.
Do emergency plumbers in Bognor Regis have insurance? +
Any reputable emergency plumber working in Bognor Regis will carry public liability insurance — typically a minimum of £2 million cover. This protects you if the plumber accidentally causes damage to your property during the repair. Always ask to see proof of insurance before work begins, and be wary of any tradesperson who cannot provide it.